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Main page >> How to Complain >> Online Complaint

Welcome to the Consumer Council’s Complaints website. If you wish to lodge a complaint, please fill in the form below according to the instructions provided.

Before filling in this form, kindly note that all personal data collected will only be used for the case concerned, and that such information may be forwarded to related parties which participate in the investigation of the case, including the business against whom the complaint is being made, government departments, other related organizations, as well as agencies that are authorized to receive information relating to law enforcement, prosecution and review of decisions.

You have the right to have access to, and correction of, your personal data submitted to us. Should you wish to do so, please write directly to the Executive Committee of the Consumer Council.

 
Online Complaint   
Date of Complaint 30/7/2010 (M-D-Y)
Information about the Complainant
Name *

 

Are you a tourist?

 

Yes
No

 

If 'yes', please state where you are from

 

Macau, SAR
Hong Kong
China
Taiwan
Others
Address *
Daytime contact no. *
Fax
E-mail *
Information of business being complained against
Title/Name of Business
Address
Contact no.
Fax
Product or Service Involved
Brand Name/Kind of Product or Service
Model
Quantity
Unit
Amount involved MOP/HKD/OTHERS (please specify) MOP $
Invoice/documentation No.
Details
Contact us or submit your documents

( * required fields)

  

 


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